Additional Services
If Ever Applicable or Required
The pricing below represents the cost of additional services provided at facilities located in Ontario. To inquire about our Vancouver location pricing please contact our sales department.
Shipping and Receiving Services
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International Shipping Documents $1.00 per order
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Invoice / Packing Slip Attachment to Order $0.55 per shipment
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Pallet Shipping $18.50 per pallet
Includes labor & all material (pallet, shrink wrap, etc.).
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Amazon / UCC-128 Label $1.00 per label
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Pallet storage For Inventory Arrival Without Documentation $5.00 per day per pallet
Any inventory shipments arriving without a packing list will be held at our docks and will incur daily storage fees until a packing list is provided. The minimum charge is for one pallet, plus all applicable retroactive standard storage fees.
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Barcode SKU Creation and Application $25.00 per SKU + $0.25 per label
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Returns Fees $4.50 per return (includes up to 8 items)
Each additional item after the 8th will be charged $0.60 each.
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Order File Upload by InterFulfillment Not Offered
As per our policy it is each individual client’s responsibility to upload their order files.
Container Unloading
(Updated Pricing for 2024)
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*20 foot container $425.00
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*40 foot container $500.00
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*45 foot container $570.00
*Container unloading rates increase by 50% during the peak season, spanning from November 1st to December 31st annually. Receiving costs during this time align with those of priority receiving.
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Per Pallet Load / Unload $5.00 per pallet
This fee will be charged in place of the Container Fees above if the inventory is fully palletized.
Packaging Material Rates
Shipping Box 7″ x 5″ x 5.5″ – $1.50 per box
Shipping Box 8″ x 7″ x 5″ – $1.50 per box
Shipping Box 9″ x 9″ x 4′ – $1.50 per box
Shipping Box 11″ x 11″ x 4″ – $1.50 per box
Shipping Box 11″ x 11″ x 6″ – $1.50 per box
Shipping Box 12″ x 9″ x 7″ – $1.50 per box
Shipping Box 12″ x 10″ x 6″ – $1.50 per box
Shipping Box 6.25″ x 4.25″ x 4″ – $1.50 per box
Shipping Box 14″ x 10″ x 11″ – $2.00 per box
Shipping Box 14″ x 14″ x 9″ – $2.50 per box
Shipping Box 17″ x 16″ x 9″ – $3.00 per box
Shipping Box 18″ x 13″ x 10″ – $3.00 per box
Shipping Box 22″ x 10″ x 9″ – $3.50 per box
Shipping Box 25″ x 17″ x 5″ – $4.00 per box
Shipping Box 24″ x 18″ x 4″ – $4.50 per box
Shipping Box 25″ x 16″ x 13″ – $4.50 per box
Shipping Box 25″ x 24″ x 9″ – $5.15 per box
Shipping Box 40″ x 10″ x 11″ – $5.15 per box
Bubble Mailer 8″ x 5″ x 2″ – $1.50 per mailer
Bubble Mailer 11″ x 9″ x 2″ – $1.50 per mailer
On-Demand Services
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Marketing or Promotional Inserts $0.25 per insert
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Outbound Serialization Starts at $0.40 per serialization
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Returns Categorization (for over 3 categories) $15 per week
This cost will be added to the Account Management Fee.
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Customer Pick-Up Fee Starts $20.00 per pick-up
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Queue Priority Receiving Processing Request 2 x standard rate
All requests require management approval. Priority Receiving is only available for entire inbound inventory shipments and not specific SKUs or individual items within an inbound inventory shipment.
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Priority Order Return Processing Request 2 x standard rate
All requests require management approval.
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Product or Package Photo Request $10.00 per photo
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Loss or Damage Claim Submission Admin Fee to Courier by InterFulfillment $10.00 per claim
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Inventory Control (during standard business hours) $59.80 per hour
For accurate billing purposes, on-demand inventory count time is tabulated on a half-hour basis multiplied by the number of warehouse associates deployed to the task.
-
Requested Services (outside standard business hours) 1.5 x standard rate
Disposal container fee is $7.50 per CuFt for disposal orders with a volume under 27 CuFt and $6.50 per CuFt for disposal orders with a volume over 27 CuFt.
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Disposal Service $29.90 per half-hour plus container fee
The disposal container fee is $7.50 per CuFt for disposal orders with a volume under 27 CuFt and $6.50 per CuFt for disposal orders with a volume over 27 CuFt.
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Per Pallet Pick Fee $5.00 per pallet
Third-Party / Collect Shipping Account
Order Alterations
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Order Modification / Cancellation Before Order is Processed $5.00 per order
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Order Modification / Cancellation After Order is Processed $10.00 per order
Only available prior to the order shipping out.
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Manual Address Correction $5.00 per correction
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After Order is Palletized $26.50 per pallet
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Rush Order $10.00 per order
All pricing listed above is in Canadian dollars. All pricing is subject to change without further notice.
Given the significant amount of labor and costs incurred during order cancellation, we put together a pricing scale that will generally cover the fees charged to us. You have a free 30-minute window to contact us for any modification / cancellation of your order at: https://support.interfulfillment.com
IMPORTANT: The prices listed above pertain to the shipping and handling of standard-sized products and parcels. Larger, heavier, awkwardly shaped, or hazardous items that require extra attention may vary in rate depending on the aforementioned details and the additional measures required. For more information, please contact your sales representative.
† Only available for B2B and not B2C shipping purposes.
Shipping Services
The pricing below represents the cost of Shipping Services provided at facilities located in Ontario. To inquire about our Vancouver location pricing please contact our sales department.
Shipping and Receiving Services
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International Shipping Documents $1.00 per order
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Invoice / Packing Slip Attachment to Order $0.55 per shipment
-
Pallet Shipping $18.50 per pallet*
-
UCC-128 Label $1.00 per label
-
Inbound Inventory Arrival Without Packing List $5.00 per day per pallet
Each incoming inventory shipment without an accompanying packing list will be held at our docks and be subject to a daily storage fee until a packing list is provided. The minimum charge is for one pallet, plus all applicable retroactive standard storage fees.
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Shipping via Small Packet Service to US or International Cost plus a $1.50 fee
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Shipping via Tracked Packet Service to US or International Cost plus a $1.50 fee
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Barcode SKU Creation and Application $25.00 per SKU
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Barcode Label Application $0.25 per label
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Outbound Serialization starts at $0.40 per serialization
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Returns Fees (when applicable) $4.50 per return and $0.60 per item
Initial ‘per return’ fee includes up to 8 items. Each additional items after the 8th will be charged the the ‘per item’ fee above.
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Marketing or Promotional Inserts $0.25 per insert
-
Order File Upload by InterFulfillment Not Offered
As per our policy it is each individual client’s responsibility to upload their order files.
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Early Membership Termination Fee $25 per week
Fee for terminating Service Agreement without 30 days notice.
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Failure to Provide Packing List $50 per instance
It is mandatory that a packing list accompanies all inventory being received by InterFulfillment.
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Shipping Carrier in Transit Address Correction $16.50 per instance
When an address is deemed incomplete or incorrect by Shipping Carrier while a package is in transit they automatically make the adjustment and charge this fee.
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Returns Categorization (for up to 3 categories) $15 per week
This cost will be added to the Account Management Fee.
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International Shipping Documents $1.00 per order
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Invoice Attachment to Order $0.50 per shipment
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Pallet Shipping $16.95 per pallet*
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UCC-128 Label $1.00 per label
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Inventory Receiving $25.00 per half-hour
For accurate billing purposes, receiving time is tabulated on a half-hour basis multiplied by the number of warehouse associates deployed to the task.
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Inbound Inventory Arrival Without Packing List $5.00 per day per pallet
Each incoming inventory shipment without an accompanying packing list will be held at our docks and be subject to a daily storage fee until a packing list is provided. The minimum charge is for one pallet, plus all applicable retroactive standard storage fees.
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Shipping via Small Packet Service to US or International Cost plus a $1.50 fee
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Shipping via Tracked Packet Service to US or International Cost plus a $1.50 fee
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Barcode SKU Creation and Application $8.00 per SKU label
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Storage Box $1.50 per box
Box prices may vary depending on box type and size.
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Returns Fees (when applicable) $4.50 per return and $0.60 per item
Initial ‘per return’ fee includes up to 8 items. Each additional items after the 8th will be charged the the ‘per item’ fee above.
-
Marketing or Promotional Inserts $0.25 per insert
-
Order File Upload by InterFulfillment Not Offered
As per our policy it is each individual client’s responsibility to upload their order files.
-
Early Membership Termination Fee $25 per week
Fee for terminating Service Agreement without 30 days notice.
-
Failure to Provide Packing List $50 per instance
It is mandatory that a packing list accompanies all inventory being received by InterFulfillment.
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Purolator in Transit Address Correction $16.50 per instance
When an address is deemed incomplete or incorrect by Purolator while a package is in transit they automatically make the adjustment and charge this fee.
Packaging Rates
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Shipping Box 7" x 5" x 5.5" $1.50 per box
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Shipping Box 8" x 7" x 5" $1.50 per box
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Shipping Box 9" x 9" x 4" $1.50 per box
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Shipping Box 11" x 11" x 4" $1.50 per box
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Shipping Box 11" x 11" x 6" $1.50 per box
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Shipping Box 12" x 9" x 7" $1.50 per box
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Shipping Box 12" x 10" x 6" $1.50 per box
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Shipping Box 6.25" x 4.25" x 4" $1.50 per box
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Shipping Box 14" x 10" x 11" $2.00 per box
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Shipping Box 14" x 14" x 9" $2.50 per box
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Shipping Box 17" x 16" x 9" $3.00 per box
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Shipping Box 18" x 13" x 10" $3.00 per box
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Shipping Box 22" x 10" x 9" $3.50 per box
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Shipping Box 25" x 17" x 5" $4.00 per box
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Shipping Box 24" x 18" x 4" $4.50 per box
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Shipping Box 25" x 16" x 13" $4.50 per box
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Shipping Box 25" x 24" x 9" $5.15 per box
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Shipping Box 40" x 10" x 11" $5.15 per box
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Bubble Mailer 8" x 5" x 2" $1.50 per mailer
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Bubble Mailer 11" x 9" x 2" $1.50 per mailer
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Resealable Bags Starts at $0.10 per bag
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Bubble Wrap $0.25 per half foot
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Assembly of Shipping Boxes Provided by Customer Starts at $0.35 per box
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Shipping Box 7" x 5" x 5" $1.50 per box
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Shipping Box 8" x 6" x 4" $1.50 per box
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Shipping Box 9" x 9" x 3" $1.50 per box
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Shipping Box 11" x 11" x 3" $1.50 per box
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Shipping Box 11" x 11" x 5" $1.50 per box
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Shipping Box 12" x 8" x 6" $1.50 per box
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Shipping Box 12" x 9" x 5" $1.50 per box
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Shipping Box 6" x 4" x 3" $1.50 per box
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Shipping Box 14" x 10" x 10" $2.00 per box
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Shipping Box 14" x 14" x 8" $2.50 per box
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Shipping Box 16" x 16" x 8" $3.00 per box
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Shipping Box 18" x 12" x 9" $3.00 per box
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Shipping Box 24" x 16" x 4" $4.00 per box
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Shipping Box 24" x 16" x 12" $4.50 per box
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Shipping Box 24" x 24" x 8" $5.15 per box
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Shipping Box 40" x 10" x 10" $5.15 per box
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Bubble Mailer 7.5" x 5" x 1" $1.50 per mailer
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Bubble Mailer 11" x 9" x 1" $1.50 per mailer
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Resealable Bags $0.10 per bag
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Bubble Wrap $0.25 per half foot
On-Demand Services
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Customer Pick-Up Fee $20.00 per pick-up
Pick-up fee may increase depending on the parcel sizes and weights.
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Direct Information Request from Merchant's Customer $15.00 per request
This fee is applicable when a merchant's customer contacts InterFulfillment Customer Support directly via email or phone in order to request order information or to request a change to an order. Please note we will not provide information or alter an order unless it is requested by the merchant directly. This fee is in place simply to contact the merchant and inform them of the request from their customer. The customer will be told that their request has been forwarded to the merchant and we are unable to assist further.
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Queue Priority Receiving Processing Request 2 x standard rate
All request require management approval. Priority Receiving is only available for entire inbound inventory shipments and not specific SKUs or individual items within an inbound inventory shipment.
-
Priority Order Return Processing Request 2 x standard rate
All request require management approval.
-
Product or Package Photo Request $10.00 per photo
-
Loss or Damage Claim to Courier by InterFulfillment $10.00 per claim
Fee for launching an internal investigation into an issue on a client’s behalf.
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Additional SKU Fee $10.00 per 25 SKUs
Charge will be factored into your weekly Customer Care & Web Portal Access fee.
-
Inventory Control (during standard business hours) $59.80 per hour
For accurate billing purposes, on-demand inventory count time is tabulated on a half-hour basis multiplied by the number of warehouse associates deployed to the task.
-
Requested Services (outside standard business hours) 1.5 x standard rate
-
Disposal Service $29.90 per half-hour plus container fee
Disposal container fee is $7.50 per CuFt for disposal orders with a volume under 27 CuFt and $6.50 per CuFt for disposal orders with a volume over 27 CuFt.
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Per Pallet Pick Fee $5.00 per pallet
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Customer Pick-Up Fee $20.00 per pick-up
Pick-up fee may increase depending on the parcel sizes and weights.
-
Direct Information Request from Merchant's Customer $15.00 per request
This fee is applicable when a merchant's customer contacts InterFulfillment Customer Support directly via email or phone in order to request order information or to request a change to an order. Please note we will not provide information or alter an order unless it is requested by the merchant directly. This fee is in place simply to contact the merchant and inform them of the request from their customer. The customer will be told that their request has been forwarded to the merchant and we are unable to assist further.
-
Queue Priority Receiving Processing Request 2 x standard rate
All request require management approval. Priority Receiving is only available for entire inbound inventory shipments and not specific SKUs or individual items within an inbound inventory shipment.
-
Priority Order Return Processing Request 2 x standard rate
All request require management approval.
-
Product or Package Photo Request $10.00 per photo
-
Loss or Damage Claim to Courier by InterFulfillment $10.00 per claim
Fee for launching an internal investigation into an issue on a client’s behalf.
-
Additional SKU Fee $10.00 per 25 SKUs
Charge will be factored into your weekly Customer Care & Web Portal Access fee.
-
Inventory Control (during standard business hours) $55.80 per hour
For accurate billing purposes, on-demand inventory count time is tabulated on a half-hour basis multiplied by the number of warehouse associates deployed to the task.
-
Requested Services (outside standard business hours) 1.5 x standard rate
-
Disposal Service $25.00 per half-hour plus container fee
Container fee is $3.00 per CuFt for disposal orders with a volume under 27 CuFt and $2.00 per CuFt for disposal orders with a volume over 27 CuFt.
Third-Party / Collect Shipping Account
Container Unloading
(Updated Pricing for 2024)
Order Alterations
-
Order Modification/Cancellation Before Order is Processed $5.00 per order
-
Order Modification/Cancellation After Order is Processed $10.00 per order
Only available prior to the order shipping out.
-
Manual Address Correction $5.00 per correction
-
After Order is Palletized $26.50 per pallet
-
Rush Order $10.00 per order
-
Additional Customer Support $40.00 per half hour***
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Order Modification/Cancellation Before Order is Processed $5.00 per order
-
Order Modification/Cancellation After Order is Processed $10.00 per order
Only available prior to the order shipping out.
-
Manual Address Correction $5.00 per correction
-
After Order is Palletized $26.50 per hour
-
Rush Order $4.95 per order
-
Additional Customer Support $25.00 per half hour***
All pricing listed above is in Canadian dollars. All pricing is subject to change without further notice.
Given the significant amount of labor and costs incurred during order cancellation, we put together a pricing scale that will generally cover the fees charged to us. You have a free 30 min window to contact us for any modification/cancellation of your order at https://support.interfulfillment.com/
NOTE: InterFulfillment charges the standard receiving fee rate for any and all labelling projects.
IMPORTANT: The prices listed above pertain to the shipping and handling of standard sized products and parcels. Larger, heavier, awkwardly shaped, or hazardous items that require extra attention may vary in rate depending on the aforementioned details and the additional measures required. For more information, please contact your sales representative.
† Only available for B2B and not B2C shipping purposes.
* Includes labor & all material (pallet, shrink wrap, etc.)
** Prices vary according to size, shape, and other variables
*** If exceeding 1.5 hours of support a month
InterFulfillment does not act as a broker for its merchants. In the event that brokerage charges are paid for on a merchant’s behalf when receiving delivery of a shipment to our facility, we will charge the merchant a $10 flat fee and the cost of the brokerage fee paid plus 10%.
Please be advised that annually, as per industry standards, major carriers such as Canada Post, Purolator, FedEx, UPS, and others tend to adjust their shipping rates for the year ahead. According to carriers, this generally consists of modest rate adjustments for various shipping services in order to address changes in the marketplace. These rate adjustments are entirely out of the control of InterFulfillment and your Dedicated Account Manager.