Indeed, according to insights from Dell Tech, Canadian experts in compliance, product safety, and testing, a key distinction exists: the requirements for Natural Health Products (NHP) and Medical Devices, specifically the Health Canada Site License versus the Medical Device Establishment License (MDEL). Therefore, recognizing this difference and thoroughly vetting your 3PL (third-party logistics provider) marks your first vital step toward a successful Canadian entry. This guide focuses on Healthcare & Medical Devices Fulfillment.
The Key Difference: NHP and MDEL – Understand Your Logistics Requirements
It’s essential to realize that a Canadian 3PL distributing Natural Health Products (NHPs) needs a Health Canada Site License. However, possessing site license for NHPs does not authorize a logistics provider to handle medical devices. Specifically, Medical devices Class II, III, or IV require the 3PL to be listed under an importer’s MDEL with Health Canada’s strict regulations. This distinction is crucial for Healthcare & Medical Devices Fulfillment.
Understanding the Implications for Your Canadian Healthcare Imports:
Health Canada Site License (for NHPs):

- Health Canada requires this license for companies that store, pick, pack, distribute, and import NHPs.
MDEL – Clear Limits for Medical Devices:

- A 3PL that doesn’t have an MDEL and isn’t officially listed by the importer with Health Canada cannot legally store, pick, pack, or ship Class II, III, or IV medical devices in Canada.
Expertise and Transparency: Your Strategic Logistics Advantage
Choosing your Canadian logistics partner involves more than just basic warehousing and shipping. It requires a provider with a clear understanding of, and strict adherence to, Health Canada’s regulations for both Natural Health Products and Medical Devices. By diligently vetting your 3PL, you ensure a compliant and efficient entry into the Canadian market. As a result, this helps you avoid potential delays, penalties, and supply chain disruptions.
Disclaimer: The information here is for informational purposes only and shouldn’t be seen as legal or regulatory advice. Always consult with your dedicated regulatory partner for the most precise and current guidance for your specific situation.
Conclusion: Make Smart Choices for Your Canadian Healthcare Logistics
Successfully navigating Canada’s regulatory landscape for healthcare products demands precision and selecting the right collaborators. By clearly understanding the difference between the requirements for NHPs (Health Canada Site License) and Medical Devices (MDEL) and aligning with a 3PL partner whose expertise matches your product needs, you pave the way for a smooth market entry.
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About InterFulfillment:

Since 2010, InterFulfillment has provided top-quality order fulfillment services to businesses of all sizes across North America and beyond. Our comprehensive services include warehousing, order processing, pick and pack, shipping, and returns management. We customize these services to meet your unique business needs for NHP/NPN products and perishable health goods in the Canadian market. With advanced technology and strategic warehouse locations in Toronto and Vancouver, we ensure timely delivery, competitive pricing, high-quality service, and a reliable and adaptable service strategy for your natural health product fulfillment needs.