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Estimated reading time: 4 minutes
Overview
The Canadian Olympic Committee (COC) supports Canada’s elite athletes in achieving podium success on the world stage. As major sporting events approached, the COC required a trusted partner for sport kit fulfillment in Canada that could manage intake, organization, kitting, and nationwide distribution with absolute precision. Therefore, they selected InterFulfillment to deliver a scalable, end-to-end sports apparel fulfillment Canada solution capable of meeting tight timelines and complex requirements.
As the Official Order Fulfillment Logistics Partner of the Canadian Olympic Committee, InterFulfillment brought proven expertise in sports apparel fulfillment Canada, fitness product fulfillment Canada, activewear fulfillment Canada, and eCommerce order fulfillment. Moreover, by combining integrated inventory systems, multi-warehouse infrastructure, and a hands-on operations team, InterFulfillment ensured every kit prepared accurately and arrived on-time.
The Challenge
Team Canada encountered several logistical challenges that demanded immediate and expert execution.
- First, the organization needed highly accurate sports apparel fulfillment Canada to support athlete-specific sizing, apparel combinations, equipment requirements, and gifting.
- At the same time, intake, kitting, and packaging had to move forward under compressed timelines and strict operational constraints, even COVID-19 disruptions.
- Additionally, Team Canada required seamless nationwide shipping to multiple destinations across Canada while maintaining full visibility and control.
- Finally, the COC needed consistent communication and alignment between internal teams and their fulfillment partner.
Previously, fragmented processes slowed execution and increased risk. As a result, the COC required a dedicated 3PL fulfillment partner with deep experience in eCommerce fulfillment in Canada and high-complexity kitting programs.
Comprehensive Sport Apparel and Kit Fulfillment Solution
InterFulfillment delivered a comprehensive, campaign-ready fulfillment strategy designed specifically for the COC.
- Intake and Organization: First, InterFulfillment received and organized all incoming sports apparel, gear and gifts for efficient processing. At the same time, inventory tracking systems provided real-time visibility, which enabled accurate forecasting and rapid access throughout the fulfillment cycle.
- Custom Kitting: Next, InterFulfillment assembled athlete-specific and gifting kits based on unique order profiles. Moreover, strict quality-control checkpoints ensured correct sizing, precise item allocation, and consistent presentation for every kit. As a result, each shipment reflected the exact requirements of the athlete or recipient.
- Packaging and Nationwide Distribution: Then, the team carefully packaged each kit to protect contents during transit. By leveraging Canadian fulfillment solutions and national shipping networks, InterFulfillment executed timely sport kit fulfillment Canada from domestic facilities. Furthermore, intelligent order routing minimized transit time while maximizing delivery efficiency across regions.
- Workflow Coordination and Problem Solving: Throughout the project, InterFulfillment maintained proactive, solution-driven communication. Whenever challenges arose, the team identified issues quickly, proposed clear recommendations, and collaborated directly with the COC to stay aligned. Consequently, all critical timelines remained intact despite external disruptions.
Results
- Timely Delivery: InterFulfillment delivered every kit on schedule, even amid COVID-related supply chain challenges.
- Accuracy: Customized kitting and rigorous quality control achieved one hundred percent order accuracy.
- Operational Efficiency: Streamlined workflows reduced manual handling and accelerated turnaround times.
- Expanded Reach: Through strong carrier partnerships, InterFulfillment provided both national and international fulfillment support for the COC.
Conclusion
As the Official Order Fulfillment Logistics Partner of the Canadian Olympic Committee, InterFulfillment delivered a reliable, scalable, and high-accuracy sports apparel fulfillment Canada solution. By combining multi-warehouse capabilities, 3PL fulfillment Canada expertise, and precise and streamlined quality-control processes, InterFulfillment ensured every kit prepared accurately and arrived exactly as intended.
Ultimately, this partnership demonstrates how a technology-driven, execution-focused fulfillment provider can support national teams, strengthen logistics performance, and elevate operational excellence.
Client Testimonial
” Proud to welcome InterFulfillment as the Official Order Fulfillment Logistics Partner of Team Canada! The organization has already been an integral part of our success through back-to-back Olympic Games. Looking forward to building on that through Paris 2024 and beyond.” – David Shoemaker, Chief Executive Officer and Secretary General
